Reasonable Software House Limited
 
Customer Satisfaction Questionnaire

Date: Jul 2025 - Dec 2025

 Sales Department  Customer Satisfaction Questionnaire

Dear Valued Customers,

 

We would like to take this opportunity to thank you for using our service. As our valued customers, your feedback is always important for us to evaluate and improve our systems and services to better serve you. Please kindly answer the questions below. Should you have any queries, please feel free to contact us.

致各位客戶,
我們欲藉此機會去多謝閣下使用我司的產品。作為我們尊貴的客戶,你的回饋資料是非常重要的數據,去評估我們的工作表現,乃至改善現有的系統,使更能滿足閣下的需要。煩請現在用很短的時間,去回覆我們一些簡單的問題。如果有什麼意見,歡迎跟我們聯繫。


* Required
* Email:
* Contact Person 聯絡人
* Company Name 公司名稱
* 1. How did you know our company? (Can choose more than 1 option)
您從下列哪一途徑認識我司? (可選多於一項)




(Please specify 請註明) :
* 2. How often do you use our services last 12 months?
在過往十二個月內,您曾經使用敝公司的服務多少次?
* 3. Please indicate your satisfaction with the below items with our services:
就以下服務項目,請選擇您的滿意程度:
Please rate: [1: most dissatisfied 最不滿意] [5: most satisfied 最滿意]
a. Ease of contact 容易聯絡
* b. Courteous in meetings or on phone 會議及電話中的友善態度
* c. Accurate documents issued (Invoice) 提供準確發票
* d. Accurate information provided 提供準確資料
* e. Delivery of services and products 服務和產品的交付
* f. Knowledge of products 產品的知識
* g. Prompt reply to your requests 迅速回覆查詢
* h. Helpful in solving your inquiries and problems 協助解決查詢及問題
* i. Exactly following market prices 嚴謹地遵從市場價格
* j. Quality of Products 產品質量
4. Please comment on what types of additional products or services you would like us to provide in the near future:
會否有其他服務或產品,希望在從我們買到:
5. Please provide any other comments:
請提供任何其他的意見: